FAQ

Frequently asked questions

Straight, factual answers about how AslTime tracks time, handles screenshots, and protects the people using it.

Is AslTime privacy-first?

Yes. AslTime is designed to give companies proof of work without becoming invasive surveillance. It shows a visible tracking indicator and consent notice, never captures the screen when the timer is off, and does not do keystroke logging, mouse tracking, webcam, microphone, clipboard, or full-URL capture.

What exactly does AslTime track?

Time against an organization, project, and task, with each interval deterministically labeled as Active, Idle, Paused, Manual, Offline, Unverified, or Interrupted. If an organization enables it, AslTime also captures screenshots while the timer runs. It does not record window titles, full URLs, keystrokes, mouse movement, or clipboard contents.

How does the Activity Score work?

The Activity Score is deterministic: it is based on active time versus idle time using a fixed rule set — no AI, machine learning, or probabilistic scoring. Active means the timer is running, not paused, and OS idle time is below the organization threshold (5 minutes by default). It measures activity signals only and is intentionally never called a "productivity score."

How are screenshots handled and stored?

Screenshots are optional and controlled by organization policy. They are captured only while the timer is running and only with OS permission. Access is role-based, every view is audit-logged, and each organization sets a retention period (for example 30, 60, 90, 180, or 365 days) after which screenshots are automatically deleted.

Which platforms are supported?

The desktop tracker runs on macOS and Windows as an Electron app. Managers use a mobile-first, fully responsive web dashboard from any modern browser, including a phone. Linux desktop tracking is not part of the current release.

Can idle time be counted against employees?

Idle time is not automatically treated as fraud. It may represent thinking, reading, calls, meetings, or breaks. Idle intervals are labeled transparently, and each organization decides by policy whether idle time is payable, reviewable, or excluded.

Is AslTime self-hosted or cloud?

AslTime is a cloud service. The backend runs entirely on Cloudflare (Workers, D1, R2, and related services) with no separate external database, so there is nothing for you to host or operate. Self-hosting is not offered in the current release.

What does it cost?

Starter is $5, Pro is $8, and Business is $12 per seat per month; Enterprise is custom-priced. Every plan includes a 14-day free trial with no card required, and annual billing gives you two months free.

How is my data kept secure and isolated?

Every record is scoped to its organization, authorization is enforced on the server (the desktop app cannot trust local role data), and sensitive actions — including screenshot viewing — are written to an audit log. Retention cleanup permanently removes expired screenshots.

Can I cancel anytime?

Yes. Cancel from Settings → Billing at any time; your plan stays active through the end of the current billing period, and you can export your data before it ends.

What happens to my data if I cancel?

Your organization gets an export window to download timesheets, screenshots, and reports as CSV. After that window closes, the data is permanently deleted.

Where is my data stored?

On Cloudflare's network — Workers, D1, and R2 — with no separate external database. Data in transit is encrypted.

Do you have a privacy policy?

Yes — see the full privacy policy at /privacy for what is and isn't collected, retention, and who can see what.